Refund & Cancellation Policy
Last updated: June 30, 2026
Cancel anytime
You can cancel your Pear Inventory subscription at any time from Settings → Billing in the app. Cancellation stops future renewals immediately. You keep access to the service through the end of the period you have already paid for.
No refunds
All subscription fees are non-refundable. We do not provide refunds or credits for partial months of service, unused features, downgrade events, or periods in which your account remained open but unused.
Free trial
If your account is on a free trial, cancelling before the trial ends will prevent any charge from occurring. Once the trial ends and the first charge is processed, the no-refund policy above applies.
Failed payments
If we are unable to charge your payment method, we will attempt to contact you and may suspend the service after a reasonable retry period. You remain responsible for any amounts owed for service already provided.
Exceptions
We may, at our sole discretion, issue a refund in cases of duplicate billing or confirmed billing errors on our part. Contact legal@pearinventory.com within 30 days of the charge.
How to cancel
- Sign in to your account.
- Open Settings → Billing.
- Click Manage billing to open the Stripe customer portal.
- Choose Cancel subscription.
If you cannot access the app, email legal@pearinventory.com from the address on your account and we will cancel it for you.